Delivery is made within seven working days. The parcel delivery fee is unique throughout Romania and is worth 18 RON. Delivery is free for orders with a total value over 250 RON within Romania!
The ordered products are delivered by the DPD courier company to the address you specified. Delivery is made within 7 working days. Orders are processed and delivered from Monday to Saturday, except for public holidays. Orders received after 4:00 PM will be processed and shipped the next day. Orders received after 4:00 PM on Friday will not be processed until next week, Monday. The parcel delivery fee is unique throughout Romania. These refer to deliveries made within Romania, which are not eligible for free. Please check the “Home” page. All orders received on Friday evenings, Saturdays and Sundays or during official holidays will be processed on the first business day. Once you place an order for a specific model, you will receive an order confirmation by email. You will also be informed of any changes in the order status by email or phone. Please carefully check the correctness of the contact information. If the desired model is no longer available, the customer will be notified by phone call or email: shopro@tendenzshoes.ro Please note that payment is made only by cash on delivery, in exchange for the goods. The bank account of "Star Aliance EOOD" is Unicredit Bank, IBAN: RO23BACX0000001284959000, BIC: BACXROBU. If the shoes you received do not have the right size, you can send them back the next day to have the value of their amount returned to your account or that of a family member. Return and shipping costs are your responsibility.